FAQ – Plans, Subscriptions & Billing
How can I pay for my Sustanya subscription?
Which currencies does Sustanya accept?
Sustanya accepts payments in Euros (€), US Dollars (US$) and Brazilian Reais (R$).
When will my payment be validated?
Payments by credit cards or SEPA transfer for entities based in Europe, are automatically validated.
Will I receive a confirmation/proof of my payment?
How much does the Sustanya subscription cost?
Can I upgrade my plan to PREMIUM/PRO before the term of my subscription?
Where do I find my invoices and payment receipts?
Is my subscription renewed automatically?
How can I cancel the renewal of my subscription?
At the end of your current subscription period, all your users will lose access to their Sustanya accounts, except Admin users. Admin users can reactivate their subscription in the Billing page by clicking ‘Change Plan’.
For further information, please refer to our Terms & Conditions.