FAQ – Registration
Why is it important to set my entity’s size during the registration process?
Sustanya’s entity sizes are:
– Micro (up to 10 employees);
– Small (11-50 employees);
– Medium (51-250 employees);
– Large (+250 employees).
What do I do if I want to change my entity's size?
What do I do if I want to change my entity's industry?
How do I choose my Subscription Plan?
What does the ENTERPRISE Plan include?
Large entities often require tailored solutions to fullfill their needs. Sustanya can help you find the best solution for you; contact us and our team will reach out to you shortly.
Can I change my Subscription Plan?
How do I edit my personal account information?
After you’ve created your account, you can edit your profile, including personal information (such as photo, name, job title, e-mail, password, etc.), by navigating to ‘My Account’ tab on the right side of the header bar.
How can I reset my password?
If you cannot remember your Sustanya password, follow the steps below to reset it:
– Go to the Sustanya Login page;
– Click on “Forgot your password?”
– Enter your e-mail address and submit.
You will receive an automatic e-mail with a link and instructions to create your new password. Check your spam folder if you do not receive the e-mail within 10 minutes.
If you need further assistance, please contact us.